The Customer Is Always Wrong

customer-service

Everyone has heard the unwritten law “the customer is always right”. It is a law in retail and a worldwide notion that we, as a people, are always right when we want our way in any retail setting. I work in retail and have for many years and this notion is flat-out bullshit.

15 years approximately I have worked in various customer service, hospitality, and retail positions. I’ve been barked at, dismissed with a hand gesture, cursed at, etc. I have been blamed for store prices, inventory numbers, and shipping costs. Hello people, we hourly workers are not in control of this shit! We merely work there and pass the info onto you. I can’t help it if you waited the last-minute to shop before the holidays or that you want an item that is in high demand and we do not have it.

The price is wrong Ma’am. Yes, I said it. Sometimes the item is in the wrong place and it is sometimes marked on sale despite the sale ending a day or two ago. You are not automatically right because you are in a store buying things, this doesn’t change the fact that you did not read the sale sign correctly. Also, you being the customer does not give you the right to treat employees anyway you want. You can not disrespect anyone for the sole purpose of “the customer is always right.” It is wrong to do so and you will get the crappy customer service you deserve. Be polite, show gratitude, and realize you are just another person just like us retail employees and I promise you will have a much better shopping experience.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Easy Life

In life, we all go through trials and tribulations, tough situations with painful emotions and life changing circumstances. No one is exempt not even the seemingly perfect people in our lives. Love and grief are the emotions in life that probably affect our inner peace and happiness the most. We make our lives complicated by the choices we make everyday but life itself is easy. Little mistakes can be life-altering as well as fate sealing.
How to live life freely:
1). Remember all things in life are fixable, there’s a solution to every problem
2). Loneliness is only a state of mind…find comfort within yourself
3). Love is true when your heart is true, it knows your brain better then you do but your brain knows your heart better then you do as well

Finding happiness is about finding yourself and surrounding yourself with people who are genuine and love you for you despite your worst flaws. You can choose to be complicated and choose your own sense of completion. See, life is as easy as you make it, just CHOOSE it.

image

The “in between” the “in between the lines”

Some people are more dense then others. Some people, and we all know them, are able to read in between the lines and can decipher our exact meaning behind our thoughts and intentions. Others are only able to see what’s point blank. Those people are very annoying and explaining myself gets repetitive. I’m sure you have wanted to shake someone and yell “duh! Take a hint”.

image

The Act Of Failing To Remember Who You Are

Everyone  has a midlife crisis and some people have them daily. I think that everyone second guesses themselves even the most confident and self-assured of people. I know I have my days where I feel so lost. What do I really want to do as a career? Am I going in the right direction in life? Am I good enough parent? Do my shoes even match my outfit today?  LOL. Are my friends really loyal to me and am I as loyal as I should be to them? I know deep down I just have to remember who I really am and by doing that I’m realizing my strengths and weaknesses. Knowing what those are, I can better my knowledge of  thy self  and then become a better person. This will ultimately lead to confidence and love for myself. I know I struggle to decide who I am, not everyday but certainly enough, do you?

Positively Negative Thinking

Is your glass half empty or have full? Are you a positive Percy or a negative Nancy? I’m more of a doubtful Doug if you ask me. If my cup is half full or half empty depends on what is in it. If it has wine in it, then its a very positive thing if its half  lol. Either way, i’m going to need more wine eventually…doubtful thinking is me wondering if I really need to fill my cup more then stressing about it. I am indecisive and it comes from being a Virgo and being a worry wart, or a worry beauty mark (sounds better). There are studies that show that being a positive thinker helps reduce stress and can promote a healthier lifestyle. Positive thinking can be hard when you are facing life’s most challenging vices and being told to cheer up makes you feel like smacking someone. “Easy for you to say, you’re not going through this”. Ways to cheer yourself up are easy you just have to want to feel better because of course, misery loves company.

Fact or Fiction

People often question the basics in life such as love, trust, friendship, etc. The most basic “facts” of life. We learn as children what love is and what a friend is, but as we grow up we let life complicate what we have always known. Over thinking and “reading between the in between the lines” in every situation and every problem tend to create something out of nothing. I am learning everyday that currently, that things in life ARE what they ARE. Point blank. No amount of analyzing will create change or a difference. Denial of ones true feelings over a situation will always change fact to fiction. Loss of trust can make a person want to believe in fiction and as much as we all want this break from reality, sometimes, acceptance is key. Self acceptable begins with discovering a comfortable knowledge of truth. Love can be messy and misleading but fact is, life is messy. #fact. Life without complications and easy solutions of problems we can always move on from…#fiction. Accept simple truths and son you will see that fact and fiction is just another page in the book of life.

To Pee Or Not To Pee That Is The Question

Have you ever been in line at the grocery store and had to use the restroom really BAD? I’m sure everyone has at least once or twice and the line was long and the person in front of you of course has decided to buy out the whole store. As you peek over their shoulder you notice that the restroom is not far away…hmmm what to do, stay in line and hold it hoping you can make it so you don’t have to get back in line or rush to the restroom and hope no one gets in line while you’re away.

In life we find ourselves making small choices all the time that seem insignificant but have a large impact on our lives causing us stress, worry, and anxiety. Staying in line will hurt your bladder and could cause an embarrassing mad dash to the restroom.  Leaving the line will ensure your comfort but will likely leave you back at the end of the line taking even longer to get through the grocery line. You may be late for your next errand or stuck in traffic, etc. Instead of stressing out about the possibilities, just do in life what makes the most sense, the outcome will be the same either way, why stress the small stuff as some people say, it is all small stuff. Our first mind is generally our best mind why put so much effort into a minor inconvenience making a problem out of nothing. Over thinking is a killer of happiness, relaxation, and possibly causes long term bladder issues. lol. My best advice is, use the bathroom before you leave 🙂

Image